Verzendbeleid
Last updated: 8 October 2026
At MAEVE ROW, we aim to make every order as straightforward and transparent as possible.
This Shipping Policy explains where we deliver, how much delivery costs and when you can expect your order.
Shipping destination
We currently deliver to customers in the United Kingdom.
Orders placed for delivery outside the United Kingdom cannot currently be accepted.
Shipping cost
We offer:
Free tracked UK delivery on all orders.
There are no additional standard shipping charges added after your order has been placed.
Order processing
Once your order has been confirmed, it will be prepared for dispatch.
Orders are processed on business days, Monday to Friday, excluding public holidays.
Once your order has shipped, you will receive a dispatch confirmation by email where tracking information is available.
Estimated delivery time
Our estimated delivery time is:
10–12 business days
The delivery estimate begins once your order has been processed.
Please note that delivery times are estimates and not guarantees. Delays can occasionally occur due to:
- carrier disruption;
- customs processing;
- public holidays;
- severe weather;
- unusually high order volumes; or
- circumstances outside our reasonable control.
Fulfilment
To offer our collections efficiently, we work with third-party fulfilment and logistics partners.
Depending on the product and stock availability, your order may be dispatched from an international fulfilment centre outside the United Kingdom.
This means that the dispatch location may differ from our registered business address.
Tracking
Where tracking is available, you will receive tracking information by email after dispatch.
Please allow some time for tracking information to become active after receiving the shipping confirmation.
Incorrect delivery addresses
Please make sure your shipping address is complete and correct before completing checkout.
If you notice an error after placing your order, contact us as soon as possible.
We will do our best to assist, but once an order has entered fulfilment or has been dispatched, we cannot guarantee that the delivery address can still be changed.
Delayed orders
If your order has not arrived within the estimated delivery timeframe, please contact us.
Email:
Please include your order number so that we can investigate your shipment.
Lost or damaged parcels
If your parcel appears to be lost or arrives damaged, please contact us as soon as possible.
For damaged deliveries, we may ask for photographs of:
- the parcel;
- the shipping label; and
- the affected product.
We will review the issue and provide an appropriate solution where applicable.
Taxes and additional charges
The amount payable for your order is displayed before you complete checkout.
Applicable taxes are included where required.
We do not add undisclosed standard shipping or handling charges after your order has been placed.
Contact information
MAEVE ROW
Operated by We Build Brands BV
Broekstraat 33
9831 Sint-Martens-Latem
Belgium
Company number: 0797.324.261
VAT number: BE 0797.324.261
Email: support@maeverow.co.uk
Please note: our registered business address is not a return address.